BTS Mechanical
PO Box 5351
Round Rock TX US 78683-5351
(512) 785-5763
Privacy Policy
BTS Mechanical (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website, forms, email communications, and text messaging services.
1. Information We Collect
We may collect the following types of information:
* Name
* Phone number
* Email address
* Service address
* Communication preferences
* Any information you provide when requesting services, scheduling appointments, or signing up for communications
2. How We Use Your Information
We use your information to:
* Schedule and provide HVAC services
* Send appointment confirmations and service updates
* Send invoices, payment links, and service-related communications
* Send promotional messages, maintenance reminders, and special offers
* Improve our services and customer experience
3. SMS & MMS Communications
By providing your phone number, you consent to receive text messages from BTS Mechanical, including:
* Appointment reminders
* Service updates
* Promotional offers
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
We do not share or sell your phone number to third parties for marketing purposes.
4. Email Marketing (MailChimp)
We may use a third-party email service provider, such as MailChimp, to send emails. By providing your email address, you agree to receive communications from us.
You can unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
5. How We Share Your Information
We do not sell your personal information. We may share your information with trusted service providers (such as email or messaging platforms) only as necessary to operate our business and communicate with you.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Choices
You may:
* Opt out of SMS messages by replying STOP
* Unsubscribe from emails at any time
* Contact us to update or delete your information
8. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
BTS Mechanical
PO Box 5351
Round Rock, TX 78683
Phone: (512) 785-5763
Email: contact.btsmech@gmail.com
Website: www.btsmechanical.com
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.