1. Information We Collect

We may collect the following types of information:

* Name
* Phone number
* Email address
* Service address
* Communication preferences
* Any information you provide when requesting services, scheduling appointments, or signing up for communications

2. How We Use Your Information

We use your information to:

* Schedule and provide HVAC services
* Send appointment confirmations and service updates
* Send invoices, payment links, and service-related communications
* Send promotional messages, maintenance reminders, and special offers
* Improve our services and customer experience

3. SMS & MMS Communications

By providing your phone number, you consent to receive text messages from BTS Mechanical, including:

* Appointment reminders
* Service updates
* Promotional offers

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We do not share or sell your phone number to third parties for marketing purposes.